Privacy Policy

Ok, some humdrum bits of legal stuff. Here at Puttup we are not fans of excessive data collection, we do have more interesting things to do. However, in order to run our online shop we do need to collect little bits of data from you sometimes. We are absolutely committed however to treating your personal data (e.g. your name, address, telephone number, e-mail address, billing and delivery address) with total respect and in the strictest confidence. We will always only use the information we collect about you carefully, lawfully and in accordance with the Data Protection Act 1998.

What information do we collect?

You can visit and browse our site anonymously – not even tell your friends about it. But we’d prefer if you did. Anyway, we need to collect information from you when you register on our site or place an order. When ordering or registering you will be asked to enter your name, e-mail address, postal address and phone number. We keep a record of the delivery address(es) for your orders. We also keep details of your product selections. If you sign-up to receive our email newsletters we only hold your name and email address.

We keep a record of any email correspondence that we have with you.

We also collate statistics about the website traffic, sales and other commercial information which we use to improve our service to you – so that’s a good thing; however, this information is collected on an anonymous basis.


What do we use your information for?

Any personal data which is collected during the purchasing process is only used by us and our carefully selected service provider companies to ensure that we can take, process, deliver your order and maintain your account to the highest standard possible. Oh yes, it’s not just the games that meet our high standards. Any of the information we collect from you may be used in one of the following ways – and these are all good:

  • To personalise your experience
    Your information helps us to better respond to your individual needs. Your order history enables us to tailor our product range and marketing information (e.g. promotions and special offers) to your requirements. (We hate it when you get stuff that is not relevant.)
  • To improve our website
    Our work is never done. We work hard to continually improve our website and the products we offer based on the information and feedback we receive from you.
  • To improve customer service
    Your information helps us to more effectively deal with queries and respond to your customer service requests and support needs. Believe that and…well no, it’s actually true.
  • To process transactions
    Take a deep breath, long sentence – your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of processing your order, tracking deliveries and delivering any product you've purchased. You can breath now.
  • To send periodic emails
    The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to keeping you up-to-date with puttup stuff with occasional news, updates, related product or service information. If at any time you would like to unsubscribe from receiving future emails (why would you?), we include detailed unsubscribe instructions at the bottom of each email. You can simply follow the unsubscribe link but you’ll be missing out on lots of interesting stuff.


Your credit card details

We use PayPal as our ‘payment gateway’ – a slightly overblown phrase for a way of paying but never mind. Paypal, which is owned by eBay, is secured by multiple industrial data encryption, fraud detection and security technologies including solutions from VeriSign, the world's most respected certification body for internet firms. So that’s good. All supplied information is encrypted into PayPal's database. It is only accessible by those authorised with special access rights to PayPal's system. These people are required to keep the information confidential. So that’s also good.


Do we use cookies?

Yes, with tea or coffee. But in this instance we are referring to the small files that a site or its service provider temporarily transfers to your computer's hard drive through your web browser (if you allow) that enables the site's or service provider's systems to recognise your browser and capture and remember certain information. Cookies cannot harm your computer and do not contain any personal or private information.

In order to shop with us your computer must be set up to receive cookies. We need to use cookies to help us remember and process the items in your shopping cart as you move from page to page. (We’ve had the cookie experience ourselves of cookies not been set up properly and it was a real pain.)

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, our website will not function properly.


Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information except to properly process and deliver your order. No, no no – we’ll sell putting games, not information. We only share your information with trusted third parties, such as PayPal and some of our suppliers and delivery companies, in order to operate our website, conduct our business and provide you with a service, so long as those parties agree to keep this information confidential.

We promise not to provide any of your personal data to any outside company for marketing purposes. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.


Terms & conditions

Please also visit our Terms & Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website: Terms & Conditions


Your consent

By using our site, you consent to this privacy policy.


Changes to our privacy policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the privacy policy modification date below.

This policy was last updated on 03/08/2012.


Contacting us

If there are any questions regarding this privacy policy you may contact us using the information on our contact page.